Terms of service

TERMS OF SERVICE
OVERVIEW

This website is operated by Skog LLC, doing business as Skog Lavender (“Skog Lavender,” “we,” “us,” or “our”). We offer this website, including all information, tools, products, and services available from this site (the “Services”), to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

By visiting our site and/or purchasing something from us, you engage in our Services and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein or available by hyperlink, including our Refund Policy, Shipping Policy, and Privacy Policy.

If you do not agree to these Terms, you may not access the website or use any Services.

SECTION 1 – ELIGIBILITY AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You are responsible for maintaining the confidentiality of your account information and for all activity under your account.

SECTION 2 – OUR PRODUCTS

Skog Lavender products are crafted in small, intentional batches at our Maine island home.

We make every effort to display our products accurately. However, colors and appearance may vary depending on your device and screen settings.

All descriptions of products and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

Our products are intended for household use only. They are not intended to diagnose, treat, cure, or prevent any disease. Always follow the care and safety instructions provided with each product.

Because our products are handcrafted in small batches using essential oils and natural materials, slight variations may occur.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase a product. We reserve the right to accept or decline any order at our discretion.

Orders are not accepted until payment has been received and processed. Once an order has been accepted, we may not be able to accommodate cancellation requests.

Your purchases are subject to our Refund Policy and Shipping Policy.

All products are sold for personal, non-commercial use only. We do not authorize resale without written permission.

SECTION 4 – PRICING AND BILLING

Prices are subject to change without notice. The price charged will be the price in effect at the time the order is placed.

Prices do not include applicable sales tax or shipping charges unless otherwise stated.

You agree that all billing information provided is accurate and that you are authorized to use the payment method provided.

SECTION 5 – SHIPPING AND DELIVERY

We ship within the United States only.

Shipping timelines provided on product pages or in our Shipping Policy are estimates and not guarantees. We are not responsible for shipping delays caused by carriers or events outside our control.

Risk of loss passes to you upon our transfer of products to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including text, images, product descriptions, logos, and design, is the property of Skog Lavender and is protected by United States intellectual property laws.

You may not reproduce, distribute, modify, or use any content from this website without our prior written consent.

SECTION 7 – OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may provide access to third-party tools or links. We are not responsible for the content, policies, or practices of third-party websites.

Your use of third-party tools is at your own risk.

SECTION 8 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied, to the fullest extent permitted by law.

We do not guarantee that your use of the Services will be uninterrupted or error-free.

SECTION 9 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Skog Properties LLC (d/b/a Skog Lavender) shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our Services or products.

Our total liability to you for any claim shall not exceed the amount paid for the product in question.

SECTION 10 – INDEMNIFICATION

You agree to indemnify and hold harmless Skog Properties LLC, its owners, employees, and affiliates from any claim arising from your breach of these Terms or misuse of our products.

SECTION 11 – GOVERNING LAW

These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of Maine, United States, without regard to conflict of law principles.

You agree to submit to the exclusive jurisdiction of the state and federal courts located in Maine.

SECTION 12 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this website.

Your continued use of the Services constitutes acceptance of any changes.

SECTION 13 – CONTACT INFORMATION

Skog LLC
Doing business as Skog Lavender
Post Office Box 462
Bass Harbor, Maine 04653
United States
Email: stefanie@skogcottage.com